The Panic Button on the High Street
The problem is painfully obvious. The fintech upstarts aren't just building apps, they’re rebuilding the entire customer relationship. They offer speed, slick interfaces, and an intuitive understanding of what businesses and consumers actually want from their finances. While your local bank branch is still figuring out how to shorten its queue, companies like Brex were busy creating all in one platforms for corporate finance.
This isn't just about consumer convenience. The real battleground is in the business world. Businesses need efficient expense management, seamless international payments, and credit that moves at the speed of an email, not a carrier pigeon. Traditional banks, with their glacial processes, were getting left behind. So, when faced with the prospect of a decade long, budget busting IT project, is it any surprise Capital One just wrote a cheque instead? I think not.