The Digital Pickaxe and Shovel Crew
You can’t just fire a third of your administrative staff and hope for the best. You need to replace the work they were doing. This is where a select group of companies comes in, the ones selling the digital pickaxes and shovels for this efficiency gold rush. Take ServiceNow. Think of it as the ultimate digital plumber for big business. It creates platforms that connect all the disparate parts of an organisation, automating workflows for everything from IT support to human resources. When you have fewer people, you need your processes to be absolutely seamless. That’s what they sell.
Then you have firms like UiPath, which specialise in what’s rather drably called robotic process automation. A better way to think of it is hiring a tireless army of digital clerks. These software ‘robots’ can handle all the repetitive, mind-numbing tasks, like processing invoices or updating customer records, freeing up your remaining human staff to do things that actually require a brain. Finally, there’s a stalwart like ADP. In a world of corporate upheaval, handling payroll and HR compliance flawlessly becomes more critical than ever. ADP is the safe, reliable pair of hands that ensures the basics are covered while the rest of the company is being reshaped.
