- A major airline policy shift is creating massive demand for new travel technology.
- Airlines are investing billions in technology to optimize revenue beyond ticket sales.
- Investment opportunities may arise in companies powering airline reservation and revenue systems.
- The tech powering airline upgrades presents a tactical investment theme for portfolios.
A Shake-Up at 30,000 Feet, and the Tech Behind It
I must confess, I always found a certain chaotic charm in Southwest Airlines’ boarding process. That mad scramble for a decent seat, the awkward negotiations with strangers, the triumph of snagging an exit row. It was a uniquely American form of organised chaos. But let’s be honest, from a business perspective, it was utterly bonkers. For fifty years, the airline essentially left money on the table by refusing to charge people for the simple privilege of not getting stuck in a middle seat.
Well, that era is officially coming to an end. By 2026, Southwest will finally join the 21st century and introduce assigned seating. And while this is good news for anyone over six feet tall, it’s far more interesting to me as an investor. This isn’t about passenger comfort, you see. It’s about revenue. It’s about transforming a business model, and that kind of transformation requires a colossal technological overhaul.